Friday, February 1, 2019

Jim Butler Kia Proudly Receives Dealer Rater's Consumer Satisfaction Award For 2019




Shopping for a new vehicle is quite an experience: it is easy to feel a bit bombarded with choices, overwhelmed by features, and always concerned with the bottom line. Excellent websites out there such as DealerRater provide sources for those not only on the hunt for a new car, but ultimately on the hunt for the perfect dealer to complete their transaction with. Based on a mantra that involves “Real people writing real reviews,” one of the best things about their website is the ability to see how dealers work with their valued consumers regarding issues like trade-ins and routine maintenance.

As we have looked over their website before receiving the Consumer Satisfaction Awards for the year from them, we were impressed by their filters and proxy for content: every single review is filtered through a multi-step automated screening process, and trained content moderators read every review and investigate suspicious postings. Only the reviews that have passed both automated and human moderation will remain posted, giving consumers the most trusted and plausible reviews out there. Just a decade or so ago, it was easier for dealers to be unreliable in general, and practice bad ethics without the power of the internet to keep business in moral check.



All of us here at Jim Butler Kia stand proudly by our warranties, which have always been known to be the best in the business. Whether you are purchasing a new sedan such as our Rio, or a loaded-and-luxurious SUV like the Sportage, it always takes the anxiety out of the equation to know that if something goes wrong, you can bring it to the dealer and have it expertly covered. For a vehicle like the Sportage, ask us about all-encompassing coverage such as the 5 yr/60,000 mile basic, 10 yr/100,000 mile powertrain.

Receiving satisfaction awards such as this solidifies our connection to the community, as we want every customer that walks through the door to be able to trust us with one of the biggest steps they can take in their business or personal development! Driving off the lot with a vehicle that is fully-loaded with the best in tech and safety features is that much more satisfying when you are convinced that your source is not just among the best, but #1 in the region.

Many St Louis residents have purchased 3 or more cars from us, and are thrilled about the solid relationship they have built with us along the way. We are known for not pushing the most expensive cars within our inventory, and we know that if we help you make your target budget with success, then we have won a friend AND customer for life. 2019 promises to be very exciting in the auto business, and we thank you all wholeheartedly for giving us yet another boost in longevity and acknowledgment for a job well done!